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Booking Terms and Conditions
For your own protection, before proceeding you must confirm that you accept the terms and conditions.
Quo Vadis Travel is a trading name of Quo Vadis Travel Pvt. Ltd. The holidays are operated by Quo Vadis Travel which is a fully licensed travel agent.
Where a third party or other Tour Operator is used, their Terms and Conditions supersede the ones set out below and the client is bound by those.
Your holiday contract with Quo Vadis Travel includes:
If for any reason the company does not accept your booking, your deposit will be returned.
Quo Vadis Travel will not give any breakdowns whatsoever of the price of the holiday. The relevant exchange rate for each individual tour will be quoted upon request.
There will be no binding contract for your holiday until Quo Vadis Travel has received a signed booking form and/or payment of the deposit/sum required.
If you are booking within 60 days of the departure date, then full payment is required from you at the time of booking.
If you are booking more than 60 days before the departure date, then you need only pay the deposit shown on the invoice at the time of booking, and you must pay the balance at least 8 weeks prior to departure. Quo Vadis Travel will send a reminder approximately 10 weeks before the departure date.
If you are booking a holiday for the peak period (December 15 to January 15) you may required to pay the full amount. This will depend on the terms and conditions of the supplier.
A change must be requested in writing by the person who signed the booking form. Quo Vadis Travel will assist you if you wish to make changes to your booked holiday but cannot guarantee that relevant suppliers will agree to your changes. Quo Vadis Travel reserves the right to charge an additional premium of 50 USD in the event of changes to the itinerary once you are traveling or change a confirmed booking, and you will also have to pay the costs associated with the change. Please note that the administration charges are payable whether or not Quo Vadis Travel is successful in making the change.
If you or any person on the holiday is prevented from traveling, Quo Vadis Travel will agree to that person's booking being transferred to another person who satisfies all the booking terms, subject to both persons accepting joint and several liability for full payment of the price and Quo Vadis Travel charge for confirming the transfer and any additional costs arising from the transfer. Quo Vadis Travel must be given reasonable notice of the transfer request, which is considered to be at least 14 days prior to the outward departure date.
It is unlikely that Quo Vadis Travel will have to change your booking but holiday arrangements are made many months in advance and Quo Vadis Travel is dependent upon a number of essential suppliers. Quo Vadis Travel therefore reserves the right to do so. In some instances travel schedules or holiday services can be changed, delayed or cancelled because of circumstances outside our control. This can cause you to miss travel connections, cause disappointment and impose further costs which Quo Vadis Travel reserves the right to charge to you. When Quo Vadis Travel makes a significant change to an essential term of the holiday contract before departure then Quo Vadis Travel will notify you as soon as possible.
If after departure Quo Vadis Travel is unable to provide a significant proportion of the services it had agreed to provide as part of the holiday contract, we will notify you as soon as possible and do our best to make suitable alternative arrangements at no extra cost to you. If Quo Vadis Travel cannot do so or you refuse to accept these for good reasons, Quo Vadis Travel will agree to refund you appropriately. Quo Vadis Travel will, if appropriate, also pay you compensation.
Off-peak period
Period between notification of cancellation and departure date | Amount of cancellation charge | ||||||
More than 60 days | 250 USD per person or the deposit (whichever is lower), all recoverable cost will be refunded. | ||||||
Less than 60 days | The higher of the deposit paid or the relevant sum as below: | ||||||
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Peak period (December 15 to January 15)
Period between notification of cancellation and departure date | Amount of cancellation charge | ||||
More than 60 days | 350 USD per person or the deposit (whichever is lower), all recoverable cost will be refunded. | ||||
Less than 60 days | The higher of the deposit paid or the relevant sum as below: | ||||
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Quo Vadis Travel will notify you as quickly as possible of any cancellation.
Quo Vadis Travel may cancel the holiday if you do not pay the balance of the price on time and Quo Vadis Travel may retain the deposit you have paid.
In the event of cancellation by Quo Vadis Travel you will be entitled to either:
Quo Vadis Travel will also, if appropriate, pay you compensation.
Quo Vadis Travel is not responsible for and has no liability for the acts or omissions of persons who are not acting as its employees or suppliers. Quo Vadis Travel accepts responsibility, subject as limited by these booking conditions, for supplying to you all holiday services booked by you, even though Quo Vadis Travel will have engaged independent suppliers to provide certain of these services. Quo Vadis Travel will have no liability to pay compensation to you for any failure to properly perform the holiday contract, where the failure is attributable to you. Examples would be that any member of your party is unable to travel for medical reasons, or fails to take his/her passport with him/her or a passport which meets the requirements of the country(ies) of the holiday (some countries require you to have at least 6 months validity on your passport from the date on which you leave that country), or to get a required visa or health certificate, or to check in early enough to catch the flight or to turn up in time for an excursion/activity for whatever reason, or mislays or loses holiday documentation, or is reasonably excluded by a supplier because of misconduct or medical reasons, or is not provided with a holiday service because of an error in the information given by you.
Quo Vadis Travel will have no liability to pay compensation to you for any failure to properly perform the holiday contract, where the failure is:
We assume no responsibility for any loss, damage to baggage, property or for injury illness or death or for any damages or claims however so caused arising directly or indirectly from war, riot, civil strife, industrial dispute, terrorist activity, actions of governments or other state bodies, unavoidable technical problems with transport, , machinery or equipment, delays, power failure, natural or nuclear disaster, avalanche, fire, adverse weather conditions or levels of water in rivers, accidents, force major, Acts of God.
Where Quo Vadis Travel is required to pay you compensation, whether as provided in these booking terms or otherwise, Quo Vadis Travel will pay 50 USD per person. Quo Vadis Travel may in appropriate circumstances increase the sum but Quo Vadis Travel liability to pay compensation shall be limited in all circumstances to the lesser of a maximum of three times the price of the holiday.
If you have a complaint about your holiday then you should immediately contact Quo Vadis Travel representative, even while on holiday. It is unreasonable to take no action while you are on holiday, then complain afterwards. If Quo Vadis Travel representative cannot solve your problem before you return home then you should contact Quo Vadis Travel within 28 days of returning home. If you do not complain within that period then this may affect Quo Vadis Travel ability to investigate your complaint and may impact on the way that your complaint is dealt with.
Quo Vadis Travel Private Limited
1101 Vatika Professional Point, Golf Course Extension Road,
Sector 66, Gurgaon, Delhi NCR, India.
Tel: +91 124 419 2630